About B2B Debt Recovery Solutions

B2B Debt recovery solutions specialises in B2B debt recovery throughout Kent. From collections, pre-action letters, to mediation and (as a last resort) litigation. Led by a team of experienced collectors and litigators, we act firmly, fairly and fast.

Focus on your business, let us chase your debt.

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B2B Debt Recovery Solutions

B2B Debt Recovery Solutions at your service.

Every business faces late payment at some point. It slows cashflow, strains relationships, and pulls you away from the work that actually matters. B2B Debt Recovery Solutions was created to give SME owners a clearer, calmer route to getting paid. A proven system based around professional communication and commercially balanced decisions.

We provide collection and pre-legal services, our role is simple: help you regain control quickly, professionally, and without unnecessary drama. As debt collection and recovery specialists we maintain a steady, commercially minded process that delivers results while respecting everyone involved. No heavy-handed tactics. No legal jargon. Just results. No win – No fee.

Meet Our Leadership Team

Jodi Tierney - Managing Director, B2B Debt Recovery Solutions

Jodi Tierney

Managing Director, Solicitor

My approach is human centric, and commercially minded. Whether drafting critical business agreements or resolving high-stakes litigation, I aim to simplify the legal landscape and secure the best possible outcomes.

Amber Shepherd - Operations Manager - B2B Debt Recovery Solutions

Amber Shepherd

Commercial Director, Paralegal

With a commitment to ethical and effective debt management, I work closely with clients to understand their challenges, optimise their recovery strategies, and support sustainable financial outcomes for their businesses.

What Sets B2B Debt Recovery Solutions Apart?

We are with you from beginning to end. If your debt is unable to be recovered through our pre-legal services, we still have options. Jodi is a qualified practising solicitor. Your debt recovery journey stays with us, you can instruct us and we liaise with our trusted legal partners. No need to duplicate your workload (nor stress levels) whilst sourcing a new solicitor.

Mediation is available depending on the size of the debt. Mediation is highly recommended to maintain client relationships. Through structured communication the debt can be resolved and avoiding adversarial legal steps.

How Our Debt Collection and Recovery Model Works

Timing is everything when it comes to recovering debt. Move too fast and it can appear aggressive. Too slow and you appear frightened, ultimately losing momentum.

While every case has its own commercial context, our framework ensures consistency and confidence.

We make first contact promptly, professionally, and without confrontation. This stage aims to resolve the matter quickly while keeping the door open for continued business relationships.

If payment isn’t secured, we escalate communication with structured reminders, clarifying timelines, and outlining consequences without threats or emotional pressure.

Should the debtor continue to avoid resolution, we move seamlessly into pre-action letters before action/claim and claim-issuing. There is no handover confusion just a continuous, controlled process.

We oversee the final steps, ensuring clarity on settlement terms, payment allocation, and future recommendations.

Throughout, our focus remains the same: calm, professional, effective recovery.

We oversee the final steps, ensuring clarity on settlement terms, payment allocation, and future recommendations.

Throughout, our focus remains the same: calm, professional, effective recovery.

Ready to Talk About Getting Paid?

If you’re dealing with late payment or a commercial debt that isn’t progressing, we’re here to help whatever the size. Our pre-legal debt collection and recovery services are available to you. Our team of debt collection and recovery specialists provide a calm, structured, commercially aware services for business owners who need resolution, not confrontation.

Our services extend to:

  • Business owners.
  • SMEs and growing companies.
  • Law firms.
  • Invoice finance and factoring providers.
  • Insolvency Practitioners.
  • Outsourced credit control teams.
  • Finance practitioners and guarantor claims.

Let’s talk about getting your invoices paid, the right way.

Debt Collection

When a debtor needs a polite-but-firm reminder, we take over the communication with professionalism and clarity. We open dialogue, establish expectations, and move the matter forward quickly. Most cases resolve at this early stage when handled correctly.

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Pre-Action Debt Recovery

If early engagement doesn’t resolve the issue, pre-action work sets the formal groundwork. With our trusted legal partners, we assess disputes, confirm the commercial position, attempt resolution, and provide you with a written outline of the next steps. This often prompts quick payment without needing to proceed to a formal pre-action protocol or letter of claim.

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Debt Mediation Services

For disputes where both parties want to find a fair solution (but can’t get there alone), mediation provides a structured, neutral space to agree terms. Mediation is fast, cost-effective and relationship-safe.

This is also where our B2B debt mediation experience is especially valuable, giving both sides a clear, calm path toward agreement.

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Litigation & Defended Claims

When a matter becomes defended or complex, we guide you through litigation with clear strategy and steady support. We collaborate with trusted legal partners where needed, keeping you informed and in control from start to finish.

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